Responsible Gaming
at hijbaji

Responsible gaming means approaching gambling as a leisure activity — one that is enjoyable, affordable, and clearly bounded by personal limits. For hijbaji, it also means building the policies and tools that make those personal limits easy to set and hard to accidentally breach.

Gambling on hijbaji — whether betting on a Bangladesh Tigers T20 match, spinning slot titles, or joining a live casino table — should always be entertainment you choose, not a financial strategy or a way to recover previous losses. The core principles of responsible gaming are straightforward:

• Only gamble with money you can afford to lose. Never use funds earmarked for rent, bills, groceries, education, or family responsibilities.
• Set limits before you start. Decide on a budget and a time window before you log in, and stick to both regardless of how a session is going.
• Accept that the house edge is real. All casino games and sportsbook margins are designed so that the platform retains a mathematical advantage over time. Past winnings do not predict future results.
• Take regular breaks. Fatigue and emotional states can impair judgement. Step away from the screen periodically and never gamble when stressed, angry, or under the influence of alcohol.
• Keep gambling separate from your other activities. It should not dominate your conversations, your free time, or your thinking during work or study hours.

hijbaji actively monitors account behaviour for patterns that may indicate distress — such as rapid stake escalation, extended unbroken sessions, or large deposits immediately following losses. Where these patterns are detected, our team may reach out proactively with information about the tools available to you.

hijbaji operates an absolute minimum age policy. You must be 18 years of age or older to register an account, make a deposit, place a bet, or access any real-money game on this platform. This requirement applies to all players regardless of location within Bangladesh.

During the account verification (KYC) process, hijbaji requires every player to submit a valid government-issued identity document — such as a National ID card, passport, or driving licence — confirming both identity and date of birth. Accounts that cannot be verified as belonging to an adult aged 18 or over will be suspended and any associated funds will be held pending investigation.

Deposit limits are one of the most effective responsible gaming tools available. By capping how much real money enters your hijbaji account within a given time frame, you retain full control over your total gambling expenditure regardless of how play sessions unfold.

The following limit types are available on hijbaji, all denominated in Bangladeshi Taka (৳ BDT):

Reducing a limit takes effect immediately — the lower cap is applied the moment you save the change. Increasing a limit is subject to a mandatory 7-day cooling-off period before the higher limit becomes active. This asymmetry is intentional: it prevents impulsive increases during losing streaks while allowing considered increases when your circumstances genuinely justify it.

A time-out is a short-term break from hijbaji — useful when you feel you need a pause without committing to a longer self-exclusion period. During a time-out your account remains open but all deposit, betting, and gaming functions are disabled.

• 24-hour time-out: A single day away from the platform. Suitable if you have had an unexpectedly long session and want to reset.
• 3-day time-out: A long weekend break, giving you space to reflect after a particularly intense run of play.
• 7-day time-out: A full week away. Recommended if you notice that thoughts of gambling are intruding on your work or family time.
• 30-day time-out: A month-long break. Appropriate if you are uncertain whether gambling is still purely recreational for you.

Time-outs can be activated instantly from the Responsible Gaming section of your account dashboard. Once a time-out is active it cannot be cancelled early — it must run its full course. At the end of the period, your account automatically returns to active status; no reactivation is required unless you would prefer to extend into a self-exclusion.

In addition to account-level time-outs, hijbaji offers session time reminders that deliver an on-screen notification after a continuous play duration you define. These reminders show a brief session summary — time played, net result — so you can make an informed decision about whether to continue. The reminder is informational only and does not interrupt or close your game automatically.

Self-exclusion is the strongest player-protection measure hijbaji offers. When you self-exclude, your account is fully locked — you cannot log in, deposit, withdraw pending winnings from active bets, or create a new account using the same identity details. hijbaji will also suppress any marketing communications addressed to you for the duration of the exclusion.

Available self-exclusion durations on hijbaji:

• 6 months — the minimum self-exclusion period
• 1 year
• 2 years
• 5 years
• Indefinite — no automatic end date; reactivation requires a written request and a mandatory 7-day consideration period

To activate self-exclusion, navigate to Account Dashboard → Responsible Gaming → Self-Exclusion, or contact our support team via live chat. The exclusion takes effect within one hour of your request being confirmed.

Any balance remaining in your account at the time of self-exclusion will be held securely. You may request a withdrawal of that balance by contacting support — we will process it after confirming the exclusion request is genuine and verifying your identity.

Problem gambling develops gradually. Many people do not recognise the early warning signs until the behaviour has already caused significant harm. The following indicators — drawn from widely used clinical screening tools — may signal that gambling has moved beyond recreation.

hijbaji's support team is available 24 hours a day, 7 days a week via live chat from your account dashboard. Our team is trained to handle responsible gaming conversations with sensitivity and without judgement. They can help you activate any of the tools described on this page, discuss your concerns confidentially, and point you toward further resources if needed.

To contact support regarding a responsible gaming concern:

• Live chat: Available from your hijbaji account dashboard at any time — this is the fastest route.
• Email: [email protected] — include "Responsible Gaming" in the subject line so your message is prioritised by the relevant team.
• Response time: Live chat responses within minutes; email responses within 24 hours (Bangladesh Standard Time, UTC+6).

If you feel your gambling has become a serious problem, we encourage you to speak with a qualified mental-health professional or addiction counsellor in addition to using the platform controls above. Taking that step is a sign of strength, not weakness.

hijbaji is strictly an adults-only platform. We require all players to be 18 years of age or older and enforce this through identity verification at registration. However, if a shared device is used in a household that includes children, we recommend taking additional steps at the device level to prevent accidental or unauthorised access.

• Never share your hijbaji login credentials with anyone, including family members. Your username and password are personal and should be kept confidential.
• Always log out of your hijbaji account when you have finished a session, especially on shared or family devices.
• Use device-level parental controls on smartphones, tablets, and computers that children may access. Most operating systems include built-in parental control features that can restrict access to specific websites.
• Use browser-level filtering tools if parental controls are not available on your device. Several free browser extensions allow parents to block gambling-related content by category.

If you discover that a minor has accessed your hijbaji account without your knowledge, contact our support team immediately via live chat or at [email protected]. We will investigate and take appropriate action, which may include reviewing session activity and reversing any transactions made without the account holder's authorisation.

hijbaji does not target minors in any of its marketing, promotional, or communication materials. Any content on hijbaji.net that references sports such as BPL cricket or IPL is directed solely at adults aged 18 and over who are making an informed, voluntary choice to engage in legal betting and gaming activity.